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Envío

Ofrecemos servicios de seguimiento de FedEx Economy Saver, FedEx Priority y FedEx Freight. Es posible que haya otros transportistas disponibles en ciertos lugares y que aparezcan durante el proceso de compra. Si tiene alguna pregunta, por favor contact us.

Tiempo de envío

Realizamos los envíos lo antes posible, normalmente en las 24 horas laborables siguientes a la recepción del pedido. El envío FedEx Economy Saver tarda de 3 a 9 días laborables en la mayoría de las direcciones de América, Europa y Australia, dependiendo del servicio seleccionado. Puede haber retrasos adicionales debido a las condiciones actuales.

Free shipping and origins

Order USD 50 or more to qualify for FREE shipping on eligible items (restrictions apply). You receive free shipping if your order includes at least USD 50 of eligible items from the same origin and depending on your shipping country/region. Any item with "eligible for FREE shipping" that is fulfilled by Pampa Direct is eligible and contributes to your free shipping order minimum. Canceling items, combining orders or changing your shipping address may affect your order's free shipping eligibility. If your order doesn't qualify for free shipping please check order minimums to your country/region.

Our free shipping promotions apply to all our warehouses! You can select products from both Argentina and Uruguay in a single cart. To enjoy free shipping from both countries, simply reach the specified amount for free shipping from each warehouse. Enjoy the convenience of shopping across borders with ease and savings!

Tarifas de envío por país

Podemos realizar envíos a todas las direcciones de los siguientes países, excepto a zonas remotas en las que FedEx no puede realizar entregas, así como a las afueras de ciudades o pueblos. En tal caso, nos pondremos en contacto con usted para acordar una dirección de entrega alternativa o el reembolso íntegro del importe abonado. Destinos fuera de EE.UU: El destinatario es el importador de registro y debe cumplir con todas las leyes y reglamentos del destino. A menos que se indique lo contrario, los pedidos pueden estar sujetos a impuestos de importación, derechos de aduana y tasas aplicadas por el país de destino. Los gastos adicionales de despacho de aduanas correrán a cargo del destinatario; no tenemos control alguno sobre dichos gastos, ni podemos predecir cuáles pueden ser.

Compañías y servicios de transporte marítimo

Durante el proceso de compra, puede seleccionar la compañía de envío y el servicio que prefiera. Dependiendo de su región, rutas, puertos de exportación/importación y almacenes de clasificación, es posible que se nos notifique de retrasos adicionales o de otros requisitos. La compañía de transporte puede ser modificada para evitar retrasos y se emitirá un reembolso si es aplicable.

US & CANADA

FedEx Economy Saver flat-rate US $7.99. FREE FedEx Economy Saver on orders over US $50 on eligible products for free shipping and shipped from the same country origin. 

Alaska, Hawaii & Puerto Rico: FedEx Economy Saver flat-rate US $9.99. FREE FedEx Economy Saver on orders over US $65 on eligible products for free shipping and shipped from the same country origin

Por defecto y a fin de facilitar la entrega, los paquetes enviados a los destinos mencionados se envían sin requisitos de firma directa en el momento de la entrega. Si desea solicitar servicios especiales como la firma directa requerida, la firma de un adulto requerida, o que el paquete sea retenido en una instalación FedEx cercana, por favor contáctenos de antemano.

Please notice that Puerto Rico, Alaska & Hawaii may have additional surcharges.

REST OF AMERICAS

Argentina, Bahamas, Bolivia, Colombia, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Panama, Peru, Saint Lucia, Uruguay: FedEx Economy Saver flat-rate US $12.99. FREE FedEx Economy Saver on orders over US $65 on eligible products for free shipping and shipped from the same country originMay vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Ecuador:  FedEx Economy Saver flat-rate US $12.99.

AUSTRALIA

FedEx Economy Saver flat-rate US $19.99. FREE shipping on orders over US $100 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Remote areas and islands will have a Special Handling fixed amount of US $5.99.

NEW ZEALAND

FedEx Economy Saver flat-rate US $18.99. FREE shipping on orders over US $100 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Remote areas and islands will have a Special Handling fixed amount of US $6.99.

EUROPE

Croatia, Denmark, Estonia, Finland, Hungary, Iceland, Latvia, Liechtenstein, Norway, Malta, Monaco, Sweden: FedEx Economy Saver flat-rate US $19.99. FREE FedEx Economy Saver on orders over US $100 on eligible products for free shipping and shipped from the same country originMay vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Italy: FedEx Economy Saver flat-rate US $9.99. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

España: If you are in Spain you can place your order at https://espana.pampadirect.com/. According to Spanish laws and regulations for ordering packages from outside the EU, we may request your NIE number prior to shipment. Additionally, you will need to sign a health declaration document to receive your order.

Rest of Europe: FedEx Economy Saver flat-rate US $12.99. FREE FedEx Economy Saver on orders over US $80 on eligible products for free shipping and shipped from the same country originMay vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

ASIA

China: FedEx Economy Saver flat-rate US $15.99. FREE FedEx Economy Saver on orders over US $80 on eligible products for free shipping and shipped from the same country originMay vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Rest of Asia: FedEx Economy Saver flat-rate US $19.99. FREE FedEx Economy Saver on orders over US $80 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

MIDDLE EAST & AFRICA

Israel: FedEx Economy Saver flat-rate US $19.99. FREE FedEx Economy Saver on orders over US $70 on eligible products for free shipping and shipped from the same country originMay vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.

Rest of Middle East & Africa: FedEx Economy Saver flat-rate US $19.99. Por favor, encuentre las tasas calculadas en checkout.

REST OF THE WORLD

(please check shipping availability at checkout)

Note that some cities may have applicable duties or taxes. Please find calculated rates at checkout

Retrasos en el envío

When ordering from outside the US, you're responsible for assuring the product can be lawfully imported to the destination. Shipping time estimates are not guaranteed and do not apply if we miss our estimated delivery date because of a circumstance outside of our control, such as a strike, natural disaster, force majeure events, events of war, or severe storms. Also, delivery scans might be inaccurate.

Please check shipping time estimates to your address at checkout. Delays in transit may occur due to holidays, weather events, seasonal congestion of routes, customs inspections and clearance, location in remote areas, PO boxes, or other reasons. Shipping times are estimated as a courtesy to our customers and may be shorter or longer than indicated. If your order is time-sensitive, please contact us beforehand.