Envío
Ofrecemos servicios de seguimiento de FedEx Economy Saver, FedEx Priority y FedEx Freight. Es posible que haya otros transportistas disponibles en ciertos lugares y que aparezcan durante el proceso de compra. Si tiene alguna pregunta, por favor contact us.
Tiempo de envío
Realizamos los envíos lo antes posible, normalmente en las 24 horas laborables siguientes a la recepción del pedido. El envío FedEx Economy Saver tarda de 3 a 9 días laborables en la mayoría de las direcciones de América, Europa y Australia, dependiendo del servicio seleccionado. Puede haber retrasos adicionales debido a las condiciones actuales.
Free shipping and origins
Order USD 50 or more to qualify for FREE shipping on eligible items (restrictions apply). You receive free shipping if your order includes at least USD 50 of eligible items from the same origin and depending on your shipping country/region. Any item with "eligible for FREE shipping" that is fulfilled by Pampa Direct is eligible and contributes to your free shipping order minimum. Canceling items, combining orders or changing your shipping address may affect your order's free shipping eligibility. If your order doesn't qualify for free shipping please check order minimums to your country/region.
Our free shipping promotions apply to all our warehouses! You can select products from both Argentina and Uruguay in a single cart. To enjoy free shipping from both countries, simply reach the specified amount for free shipping from each warehouse. Enjoy the convenience of shopping across borders with ease and savings!
Tarifas de envío por país
We can ship to all addresses in the following countries, except in remote areas where carriers are unable to deliver, well outside cities or towns. If this is the case, we will contact you to arrange for an alternate delivery address or for a full refund. Non-US destinations: The recipient is the importer of record and must comply with all laws and regulations of the destination. Unless otherwise indicated, orders may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be.
Compañías y servicios de transporte marítimo
Durante el proceso de compra, puede seleccionar la compañía de envío y el servicio que prefiera. Dependiendo de su región, rutas, puertos de exportación/importación y almacenes de clasificación, es posible que se nos notifique de retrasos adicionales o de otros requisitos. La compañía de transporte puede ser modificada para evitar retrasos y se emitirá un reembolso si es aplicable.
US & CANADA
Economy Shipping flat-rate US $7.99. FREE shipping on orders over US $50 on eligible products for free shipping and shipped from the same country origin.
Alaska, Hawaii & Puerto Rico: Economy Shipping flat-rate US $9.99. FREE shipping on orders over US $65 on eligible products for free shipping and shipped from the same country origin.
By default and in order to facilitate delivery, packages sent to the above destinations are shipped with no direct signature requirements upon delivery. If you wish to request special services such as direct signature required, adult signature required, or the package to be held at a nearby carrier facility, please contact us beforehand.
Please notice that Puerto Rico, Alaska & Hawaii may have additional surcharges.
REST OF AMERICAS
Argentina, Bahamas, Bolivia, Colombia, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, Saint Lucia, Uruguay: Economy Shipping flat-rate US $12.99. FREE shipping on orders over US $65 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Ecuador, Mexico: Economy Shipping flat-rate US $12.99.
AUSTRALIA
Economy Shipping flat-rate US $19.99. FREE shipping on orders over US $100 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Remote areas and islands will have a Special Handling fixed amount of US $5.99.
NEW ZEALAND
Economy Shipping flat-rate US $18.99. FREE shipping on orders over US $100 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Remote areas and islands will have a Special Handling fixed amount of US $6.99.
EUROPE
Denmark, Estonia, Finland, Hungary, Iceland, Latvia, Liechtenstein, Norway, Malta, Monaco, Sweden: Economy Shipping flat-rate US $19.99. FREE shipping on orders over US $100 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Italy: Economy Shipping flat-rate US $9.99. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
España: If you are in Spain you can place your order at https://espana.pampadirect.com/. According to Spanish laws and regulations for ordering packages from outside the EU, we may request your NIE number prior to shipment. Additionally, you will need to sign a health declaration document to receive your order.
Rest of Europe: Economy Shipping flat-rate US $12.99. FREE shipping on orders over US $80 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
ASIA
China: Economy Shipping flat-rate US $15.99. FREE shippping on orders over US $80 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Rest of Asia: Economy Shipping flat-rate US $19.99. FREE shipping on orders over US $80 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
MIDDLE EAST & AFRICA
Israel: Economy Shipping flat-rate US $19.99. FREE shipping on orders over US $70 on eligible products for free shipping and shipped from the same country origin. May vary according to the city/zip code or weight of the order. Please find calculated rates at checkout.
Please note that additional import charges may apply at the destination on orders over certain values. We recommend consulting locally for further information.
Rest of Middle East & Africa: Economy Shipping flat-rate US $19.99. Por favor, encuentre las tasas calculadas en checkout.
REST OF THE WORLD
(please check shipping availability at checkout)
Note that some cities may have applicable duties or taxes. Please find calculated rates at checkout.
Retrasos en el envío
When ordering from outside the US, you're responsible for assuring the product can be lawfully imported to the destination. Shipping time estimates are not guaranteed and do not apply if we miss our estimated delivery date because of a circumstance outside of our control, such as a strike, natural disaster, force majeure events, events of war, or severe storms. Also, delivery scans might be inaccurate.
Please check shipping time estimates to your address at checkout. Delays in transit may occur due to holidays, weather events, seasonal congestion of routes, customs inspections and clearance, location in remote areas, PO boxes, or other reasons. Shipping times are estimated as a courtesy to our customers and may be shorter or longer than indicated. If your order is time-sensitive, please contact us beforehand.